This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have frontline management accountabilities.
Individuals in these roles carry out moderately complex tasks in a specialist field of expertise that requires business operations skills. They may possess substantial experience in a range of settings, but seek to further develop their skills across a wide range of business functions.
The latest release of the qualification and packaging rules can be found at the following link:
Who should apply for this course and why?
This course is targeted at international students who are:
- Seeking to pursue a career business
- Seeking to enter a new industry sector
- Seeking a pathway to higher-level qualifications
Completing this course may provide you with employment or learning opportunities. Potential employment options are in a range of business roles. Further education pathways may include the BSB60120 Advanced Diploma of Business.
What can I expect?
The following units are included in this course and all are required for the award of the qualification. Students who only complete some units will be awarded with a Statement of Attainment for units successfully completed.
|Unit code||Unit title||Core/elective|
|BSBCRT511||Develop critical thinking in others||Core|
|BSBFIN501||Manage budgets and financial plans||Core|
|BSBOPS501||Manage business resources||Core|
|BSBSUS511||Develop workplace policies and procedures for sustainability||Core|
|BSBXCM501||Lead communication in the workplace||Core|
|BSBOPS504||Manage business risk||Elective|
|BSBLDR522||Manage people performance||Elective|
|BSBMKG541||Identify and evaluate marketing opportunities||Elective|
|BSBLDR523||Lead and manage effective workplace relationships||Elective|
|BSBPEF501||Manage personal and professional development||Elective|
|BSBHRM525||Manage recruitment and onboarding||Elective|
Training and assessment information
This course is delivered face-to-face in a classroom-based setting.
The timetable for this course will be advised in your Offer Letter and Student Agreement.
You are required to attend classes for 20 hours per week for 40 study weeks (4 terms of 10 weeks each). Holiday breaks are as indicated in your timetable.
Class sessions include a mix of theory and practical activities with a focus on creating a real life workplace.
In addition to classroom based learning, you will also need to complete approximately 5 hours of additional, unsupervised study per week including general reading and research for assessments.
You will also need to complete assessments for this course which may include:
- Written questions
- Role plays/observations
At the beginning of each unit, your trainer and assessor will outline the assessment tasks that must be completed.
Your classes will be conducted in modern classrooms and you will be able to access Wi-Fi. There are also areas for you to relax, as well as conduct additional study.
You will be provided with a Student Guide relevant to each unit in your course. Textbooks are also available onsite for you to use and borrow if you wish.
Course progress and attendance
Satisfactory course progress and attendance is very important in order to meet visa requirements. Please read the International Student Handbook carefully for more information. You will also be provided with further information about course progress and attendance requirements at your orientation.
We offer the following in relation to support and welfare.
- one-to-one support from the trainer/assessor
- support with personal issues
- access to additional learning resources
- reasonable adjustment in assessment
- social events
- information about external sources of support.
You may not have studied for a while, may have English as a second language or need additional assistance with literacy or numeracy.
We will identify any additional support needs you may have at the time of application and enrolment and may prepare a Student Support Plan for you based on those needs